Communications Tools
- Message sneak-peek
- Canned responses
- Chat tags
- Rich messages
- File sharing
- Chat archives
- Notifications
- Chat transfer
- Chat ratings
AI Predictive Engine
- Targeted messages
- Messaging mode
- Eye-catchers
- Chat buttons
- URL rules
- Ticket form
- Chat routing
- Chat history
- Chat transcripts
White Label and OEM
- Customization
- Agent profiles
- Accessibility
- Languages
- Chat boosters
Reports & analytics
- Data summary
- Chat reports
- Data export
- Agent reports
- Ticket reports
- Customer reports
- Ecommerce reports
- Filters
- Dashboard
Security
- Encryption
- Credit card masking
- Data storage
- Access restriction
- Visitor banning
- Logging in with Google
- Compliance
- Single sign-on

200+ integrations
Improve your workflow by connecting Sabai Customer with apps you use every day. Create a personalized hub to manage all your customer interactions.
Sabai Customer APIs
- Customer SDK
- Webhooks
- Chat widget JS API
- Chat API
- Reports API
Ticketing system
- Tickets
- Private comments
- Ticket tags
- Ticket statuses
- Ticket ratings
- Reports
Sales & ecommerce
- Customer data
- Product Cards
- Goals & sales tracker
- Pre-chat survey
- Customer details
- Ecommerce integrations
Team management
- Customer SDK
- Webhooks
- Chat widget JS API
- Chat API
- Reports API
Messaging channels
- Agent accounts
- Groups
- Chat supervision
- Agent roles
- Chat limit
- Work scheduler